Abstract:

One of the most important factors in the execution of ethical values, ethical rules and ethical climate and their acceptance among employees is to determine what is right and wrong. In this sense, to explain moral rules to employees or managers and to make moral practices available stays critical. It has been proven that ethical climate in tourism and hotel businesses gives positive results in the working environment. In this context, the current study aimed to examine the impact of ethical climate on work-family conflict and job stress in a Turkish hotel setting. A sample of full-time frontline personnel was chosen for this study, and 131 usable questionnaires were individually collected from them on the survey grounds. A quantitative method was used in this study and SPSS 20 version was applied for the study analyses such as descriptive statistics, factor analysis, correlation and regression. The findings depicts that ethical climate was found to be negatively related to work-family conflict but this relationship was not significant. On the other hand, a significant negative relationship was confirmed among ethical climate and job stress. There is paucity of research regarding the outcomes of ethical climate in hotel settings, so the current work sheds light on the recent literature and provides implications for the industry role players.

Keywords: Ethical climate; Work-family conflict; Job stress; Hotels; Türkiye